SMS is built on dedicated phone numbers assigned to your workspace. Two number types are available, each with different capabilities.

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Number types

TypeCapability
Mobile numberSMS — coming soon
Landline numberMailbox campaigns only
Landline numbers cannot send or receive SMS. They support Mailbox campaigns only.

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Purchasing a number

Phone numbers are purchased through the dashboard — there is no API for buying or provisioning numbers. Process:
  1. Go to Channels → Phone numbers → Request a number in the dashboard.
  2. Select the number type (Mobile or Landline) and your preferred country.
  3. Submit the request. Each number requires manual activation — the platform verifies company ownership before the number is enabled.
  4. Once activated, the number appears as a channel in your workspace.
Activation requires verified company ownership. You will be notified in the dashboard when the number is active.

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Billing

Phone numbers are billed at a flat monthly rate per number, separate from message billing. The monthly fee begins from the date of activation. Pricing is shown in the dashboard during the purchase flow.

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SMS send and receive

SMS send and receive is coming soon.